Privacy Policy
Studio 1000 Ltd • Last Updated: May 2026
1. Who We Are
Studio 1000 Ltd is the Data Controller for the personal data we collect and process.
Company Number: 16803117
ICO Registration Number: ZC039422
Registered Address: 20 Wenlock Road, London, N1 7GU
Email: hello@studio1000.co.uk
We comply with the UK GDPR, the Data Protection Act 2018, the Data (Use and Access) Act 2025, and PECR.
2. The Personal Data We Collect
Identity data: Full name, date of birth, proof of identity (for AML purposes)
Contact data: Email address, telephone number, postal address
Property data: Property address, ownership history, transaction history
Financial data: Proof of funds, mortgage agreement in principle, source of funds (AML only)
Transaction data: Records of services purchased from us
Marketing preferences: Your opt-in or opt-out choices
Technical data: IP address, browser type, pages visited (via cookies)
How and Why We Use Your Data
Providing property sales and consultancy services Data used: Identity, contact, property, financial — Lawful basis: Contract
AML identity verification Data used: Identity, financial — Lawful basis: Legal Obligation
Processing payments for digital products Data used: Identity, transaction — Lawful basis: Contract
Sending property updates and newsletters Data used: Contact, marketing preferences — Lawful basis: Consent / Legitimate Interests
Improving our website and services Data used: Technical — Lawful basis: Legitimate Interests
Complying with legal and regulatory obligations Data used: All relevant categories — Lawful basis: Legal Obligation
Resolving complaints and disputes Data used: Identity, contact, transaction — Lawful basis: Legitimate Interests / Legal Obligation
4. Anti-Money Laundering (AML)
Studio 1000 Ltd is registered with HMRC for Anti-Money Laundering purposes under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017. We are legally required to verify the identity of all clients before providing estate agency services. This is a legal obligation — it is not optional.
5. Who We Share Your Data With
We do not sell your personal data. We may share it only with:
Studio Collective Partners: Vetted conveyancers, mortgage advisors, surveyors — only where necessary and only relevant data
Property Portals: Rightmove and OnTheMarket (property marketing information only — no personal client data)
CRM Providers: Street CRM, operating under data processing agreements compliant with UK GDPR
Regulatory Authorities: HMRC, the PRS, the ICO, or law enforcement, where legally required
6. Data Retention
Client files (completed sales): 7 years post-completion (AML requirement)
Unsuccessful enquiry records: 2 years
Marketing lists: Until consent is withdrawn
Website analytics data: 26 months
7. Your Data Rights
Under UK GDPR you have the right to: access your data, correct inaccuracies, request erasure, restrict processing, data portability, object to processing, and withdraw consent at any time. Contact us at hello@studio1000.co.uk. We will respond within one calendar month.
8. Complaints
You may lodge a complaint with the ICO at www.ico.org.uk or by calling 0303 123 1113. We would appreciate the opportunity to address your concern directly first.
9. Contact the Data Controller
Studio 1000 Ltd • 20 Wenlock Road, London, N1 7GU • hello@studio1000.co.uk • ICO Ref: ZC039422
